FAQ

How do I place a Cabo Bob’s catering order?

You can place an order by contacting our Catering Manager directly at (512) 799-3092, or email at: catering@cabobobs.com.

Is there a minimum quantity that must be ordered?

For in-store pick up the minimum quantity is for five people. There is a minimum order amount of $100 for deliveries.

How far in advance do I need to place a catering order?

We ask for a 24 hour advanced notice on catering orders and will do our best to accommodate it based on availability.

During what hours do you accept catering orders?

Our Catering Manager is available to receive calls Monday to Friday between 8:00 A.M. and 6:00P.M., and Saturday from 9:00 A.M. and 1:00 P.M. No calls are received on Sunday. If you call outside those time periods leave a message and you will get a call back the following day.

Help! I forgot to plan ahead and need lunch for my group at the last minute. Can you help me?

It depends on the size of your order and how busy we get in the restaurant. With a two hour notice, we should be able to accommodate most catering needs, in-store pick up only.

Do you deliver?

Yes! We will deliver any orders of $100 or more. We will deliver and set up your food, we require a call one day in advance.

Do you charge for delivery?

There is a delivery service charge and it varies based on the following:

Within 10 miles, $10

10-15 miles, $20

15-20 miles, $30

Over 20 miles, Depends on distance

Is a tip included in the delivery fee?

No. The tip for the delivery driver would be a separate payment.

Can I order from the store directly?

All catering orders are handled by the Catering Manager.

What if I need to change my order?

Changes to your order can be made with the Catering Manager until 6:00 p.m. the day before your order. On the day of the event we are able to accept increases but unable to accept decreases.

Do you include wire serving racks with the catering orders?

Wire racks and sternos can be provided for all catering orders. If you return the wire racks you will be given a free meal.

What is the largest group you can cater?

We regularly cater for groups of up to 400 and 500 people and have successfully catered for a party of over 1000 guests.

Do you cater weddings?

Yes! We regularly cater weddings.

How do I handle payment?

We accept all major credit cards and cash. Your credit card will not be charged until the day of the delivery.

How do I get a copy of my order and receipt/invoice?

Your invoice will be emailed to you by the Catering Manager within 24 hours of placing the order. A receipt will be when you pick up the order in store or sent with the order if it is a delivery.

Do you require a deposit?

There is a 20% deposit for any catering events that require staffing or the total cost of the event exceeds $1000.

What is your cancellation policy?

Your deposit will be refunded in full so long as the cancellation is made 5 business days prior to the catering event. If cancellation occurs within 5 business days before the event, 50% of your deposit will be refunded. If cancellation occurs the day of the event no amount of the deposit will be refunded.

Do you offer staffing?

Yes! Cabo Bob’s prides itself on our exceptional service, providing staff for small office or home parties to large weddings and events.

Staffing requirements, pricing and duties are as follows:

· Minimum of two servers is required.

· One delivery van is required for two servers. A delivery charge is added for each additional required van.

· One server per 50 guests is recommended beyond the minimum requirement.

· Lead server required for large events and weddings at a rate of $30/hour in Austin and $35/hour in the greater Austin area. Our lead server will act as a liaison between the on-site event coordinator and our staff.

· General staff rates: $25/hour in Austin, $30/hour in the greater Austin area

· Servers will set up, maintain/replenish and breakdown buffet and beverages, buss tables, clean up staging area and take out trash.

· Servers will not cut wedding cakes.

Do you offer rentals?

Yes. We offer the following rental packages, only available with serving staff:

Buffet package $150

Includes: Stainless chafers, white ceramic serving bowls, large chip basket

Beverage Dispensers $18

3 gal glass beverage dispenser with cooling core and stand

Tables $7

4ft or 6ft rectangular tables