Catering FAQ
How do I place a Cabo Bob’s catering order?
Austin: You can place an order by contacting our Catering Department directly at (512) 432-1115, or email: catering@cabobobs.com.
San Antonio: catering inquiries call (210)-977-0083, or email: satxcatering@cabobobs.com
Houston: catering inquiries call (832) 874-4474, or email: houstoncatering@cabobobs.com
PLEASE DO NOT TEXT ORDERS . There is a possibility they may not be received. Please send an email or leave a voicemail. Thanks!
Is there a minimum quantity that must be ordered?
For in-store pick up the minimum quantity is for five people. There is a minimum order amount of $100 for deliveries.
How far in advance do I need to place a catering order?
We ask for a 24 hour advanced notice on catering orders and will do our best to accommodate it based on availability. Please do not text orders in. You must send an email or leave a voicemail.
During what hours do you accept catering orders?
Our Catering Department is available to receive calls Monday to Friday between 8:00 A.M. and 6:00P.M., and Saturday from 9:00 A.M. and 1:00 P.M. No calls are received on Sunday. If you call outside those time periods leave a message and you will get a call back the following day. Please do not text orders in.
Help! I forgot to plan ahead and need lunch for my group at the last minute. Can you help me?
It depends on the size of your order and how busy we get in the restaurant. With a two hour notice, we should be able to accommodate most catering needs, in-store pick up only.
Do you deliver?
Yes! We will deliver any catering orders of $100 or more. We will deliver and set up your food, We require a call one day in advance.
Do you charge for delivery?
There is a delivery service charge and it varies based on the following:
Within 10 miles, $10
10-15 miles, $20
15-20 miles, $30
Over 20 miles, Depends on distance
Is a tip included in the delivery fee?
No. The tip for the delivery driver would be a separate payment.
Can I order from the store directly?
All catering orders are handled by the Catering Department. Contact us by email or leave a voicemail.
What if I need to change my order?
Changes to your order can be made with the Catering Manager until 6:00 p.m. the day before your order. On the day of the event we are able to accept increases but unable to accept decreases. Please send any changes that you would like to make by email or voicemail. Please do not text changes.
What is the largest group you can cater?
We regularly cater for groups of up to 400 and 500 people and have successfully catered for a party of over 1000 guests.
Do you cater weddings?
Yes! We regularly cater weddings.
How do I handle payment?
We accept all major credit cards and cash. Your credit card will not be charged until the day of the delivery.
How do I get a copy of my order and receipt/invoice?
Your invoice will be emailed to you by the Catering Department within 24 hours of placing the order. A receipt will be when you pick up the order in store or sent with the order if it is a delivery.
Do you require a deposit?
There is a 20% deposit for any catering events that require staffing or the total cost of the event exceeds $1000.
What is your cancellation policy?
Your deposit will be refunded in full so long as the cancellation is made 5 business days prior to the catering event. If cancellation occurs within 5 business days before the event, 50% of your deposit will be refunded. If cancellation occurs the day of the event no amount of the deposit will be refunded. Please contact us by email or voicemail.
Do you offer staffing?
We currently can offer limited staffing. For larger events we recommend Austins Elite. (512).804.5851
Do you offer rentals?
No, we don't currently offer rentals, but we recommend talking to Austins elite.